F.A.Q

Lesvos Car Hire, a family-owned business renowned for outstanding customer service, aims to make your car rental process as seamless as possible. Our team is dedicated to assisting you with any questions or needs, ensuring your journey on our beautiful island starts off perfectly. Here are a few of the most commonly asked questions, you might find the answers you're looking for here.

Are there any hidden charges that we need to worry about?

Absolutely not! At Lesvos Car Hire, transparency is key to our service. The price we quote is the full price you'll pay—no surprises or hidden fees. We do offer a range of optional extras, such as enhanced insurance for extra peace of mind and child seats for the little ones in your family. Should you wish to include any of these in your rental, simply let us know at the time of booking, and you'll see them clearly itemized in your quote. Our aim is to ensure you have all the information you need to make the best choice for your travels, with no unwelcome surprises.

Can you bring my car to my hotel?

Definitely! We're more than happy to deliver your car directly to your hotel and collect it from there as well. Given our extensive knowledge of the island and familiarity with the local area, we find it's much simpler for us to come to you. Meet us at the hotel reception or by the pool bar, it's entirely up to you. Just tell us what time suits you best, and we'll be there. Our goal is to make your car rental experience as convenient and enjoyable as possible.

Is there a limit to the miles/kilometres I can use during my rental?

Absolutely no limits! We understand that Lesvos, being among the largest Greek islands, has so much to offer. That's why we encourage you to fully explore and immerse yourself in the island's beauty without worrying about mileage restrictions. To assist you on your adventure, we provide a comprehensive road map and a guide to destinations, ensuring you don't miss out on any of Lesvos's hidden gems. Our goal is for you to experience the authentic Greek life and the island's breathtaking landscapes to the fullest.

Will I need an international drivers permit to rent a car in Greece?

In November 2021, Greece updated its regulations regarding the need for an International Driving Permit (IDP) for foreign drivers. If you are staying in Greece for less than six months and hold a driver's license from one of the following countries, including EU member states, you do not need an IDP to legally drive in Greece: Australia, Belarus, Brazil, Canada, Chile, Costa Rica, Ghana, Indonesia, Iran, Israel, Japan, Albania, Serbia, South Africa, South Korea, Switzerland, United Kingdom, Ukraine, United States of America, Venezuela. However, if your country is not on this list, Greek law mandates obtaining an International Driving Permit to rent and legally drive a car in Greece.

What happens if my car breaks down during my rental?

If your car breaks down during your rental, don't worry, we've got you covered. Here's what you can expect:

• 24/7 Roadside Assistance: We provide round-the-clock roadside assistance to ensure you're never stranded.
• Replacement Vehicle: If the issue can't be resolved immediately, we'll swiftly arrange a replacement vehicle, so you can continue your holiday without disruption.
• Communication: We'll keep you informed throughout the process, ensuring transparency and peace of mind.
• Customer Support: Our dedicated customer service team is available to assist you at any time. Just give us a call, and we'll handle the rest.

Do you have roundabouts in Lesvos? If so, who has the right of way when approaching them?

Yes, we now have 3 roundabouts on Lesvos in Mytilene, Kalloni & Sigri. Here's how the right-of-way works:

• Traffic Flow: Vehicles within the roundabout maintain the right of way.
• Entering Traffic: Vehicles entering the roundabout should surrender to the circulating traffic, ensuring a smooth flow of vehicles.

Is there an additional fee for adding more than one driver to the rental?

Answer: We're happy to accommodate an extra driver for your convenience. Adding one additional driver is typically €20.00. However, as part of our commitment to exceptional service, we often offer this service at no extra cost, especially for longer rental periods.

Are there any roads in Lesvos where it's not recommended to drive the car?

Answer: While we encourage adventure and want you to fully experience Lesvos, driving off-road can impact your insurance coverage. We have numerous beautiful spots waiting to be discovered, including secluded beaches. If you encounter a road that appears challenging, we advise parking your car and exploring on foot or safely turning back to surfaced roads. Also, please remember that driving on beaches is strictly prohibited for safety and environmental reasons.

Are petrol stations open 24 hours a day?

Answer: Generally, petrol stations on the island operate from 07:00 to 22:00. It's important to note that in Greece, we observe a customary afternoon siesta from 14:00 to 18:00. During these hours, many establishments, including petrol stations, may close temporarily. However, to ensure convenience for our customers, you will find at least one petrol station in each area equipped with out-of-hours self-service capabilities. This ensures that you can refuel your vehicle even outside of regular operating hours.

Do you have any electric cars? If so, where can you charge them?

Answer: We're excited to announce that we're taking steps towards sustainability by introducing hybrid cars to our fleet. While we haven't yet included full electric vehicles, we're constantly exploring ways to expand our eco-friendly options. As electric charging infrastructure continues to grow across the island, there are more charging stations being built in various areas. Stay tuned for updates as we strive to support environmentally conscious travel choices.

Do you only rent cars?

Answer: No, we offer more than just car rentals. In addition to cars, we provide a range of options to suit different preferences and needs. This includes automatic scooters ranging from 50cc to 150cc, quad bikes, and mobility scooters. So, whether you're looking for four wheels or two, we have you covered for all your transportation needs on Lesvos.

Where would you recommend driving to?

Answer: There are countless jewels to discover on Lesvos! Here are just a few of our favourite places to visit: Agiasos' the Oldest Village and Theofilis' home, Discover Sigri's Petrified Forest, and Natural History Museum, visiting Perivolis and Ypsilou monasteries enroute, tasting wine in Vatousa, and exploring the Chidra Art Museum. Relax on Tsonia's red sands, and don't miss sampling Loukoumades at the monastery of Taxiarchis. Explore olive wood crafts in Pamfilia and Moria's Roman Aqueduct. Rejuvenate in Gera's natural thermal spring & spa. Visit Skopelos' catacombs and Plomari's World of Ouzo Museum and take the tour, as well as Lesvos’s longest beach found in Vatera's 8km of sand. Shop for ceramics in Mandamados, explore Napi Valley, and watch elegant flamingos at Kalloni's salt flats and peacocks at Limonos Monastery. Pure & natural honey, and experience traditional village life at Stipsi, the beautiful beach at Anaxos & the byzantine castle of Molivos These are just a taste of Lesvos' there is so much more, just ask us for more information!

Is there 24-hour support available if I need help?

Answer: Yes, absolutely! We provide three telephone numbers that are accessible round the clock. Whether you need assistance, advice, or support for anything at any time, feel free to give us a call. Additionally, you can reach us via WhatsApp and Viber for added convenience.

Do you have baby/children's car seats, and is there an extra charge?

Answer: Yes, we provide car seats for children of all ages, from infants to older kids. Typically, there's a charge of €30.00 per rental for this service. However, in line with our dedication to exceptional service, we often waive this fee, particularly for longer rental durations.

Will the car have a full tank of petrol that we top up to full at the end of the rental period?

Answer: Yes, we strive to provide you with a full tank upon arrival for your convenience in refuelling at the end of your rental. While we aim for this, there may be instances where the car has at least a half tank upon pickup. Rest assured; you confirm the level of fuel on delivery & refill it to the same level upon return.

Do the cars have sat nav or maps of the island?

Answer: Some of our cars come equipped with built-in GPS or Satnav systems. Additionally, all our cars feature USB ports and/or Bluetooth capability, allowing you to connect your own device for navigation. Furthermore, we provide a road map of the island along with a comprehensive list of suggested driving routes, and a local language guide to ensure you have all the resources you need for a smooth trip & a fantastic holiday.

What is the minimum age requirement for renting a car in Lesvos, Greece?

Answer: Yes, to rent a car with us, you must be at least 21 years old and have held a valid driver's license for a minimum of 2 years. We prioritize safety for all our customers and fellow road users, hence the minimum age requirement and driving experience criteria.

Can you deliver and pick up the car from hotels/apartments, or should they be collected from your office?

Answer: Certainly! We offer the convenience of delivering your rented car directly to your hotel or apartment. However, if you prefer, you're more than welcome to visit our office in Anaxos, where you can also explore our range of rental scooters and ATVs.

We are a big family. Do you have 6-seater vehicles for hire?

Answer: Absolutely! We understand the importance of accommodating larger families. We offer people carriers that can comfortably seat up to 7 passengers, as well as minivans capable of accommodating up to 9 passengers. Don't worry; we've got you covered for your family adventures in Lesvos!

We can only drive automatic transmission; Do you have cars suitable for us?

Answer: We certainly do! We understand that preferences vary, which is why we offer automatic cars across all our categories, from Economy to Family and SUV to Minivans. We aim to provide flexibility and convenience to suit your driving needs during your stay in Lesbos.

What documents should I bring to collect my rental car in Lesvos?

Answer: To ensure a smooth and efficient car rental experience with us in Lesvos, please have the following documents ready when you come to pick up your vehicle:

• Valid Driving License: Make sure it is current and includes your photograph.
• Passport or National ID Card: This is required for identification purposes.
• Credit Card: A credit card in the driver's name is necessary for the security deposit.

Can I select a specific car model or brand for my rental in Lesvos?

Answer: At Lesvos Car Hire, we understand the importance of driving a car you're comfortable with. While we guarantee the car group (size and type) you've booked, specific models or brands within that group can't always be guaranteed due to availability. However, our diverse fleet includes a wide range of high-quality vehicles designed to meet various preferences and needs.

If you prefer a particular model or brand, please mention it at the time of booking. As a family-run business committed to exceptional customer service, we will do our utmost to accommodate your request based on current fleet availability.

Remember: Your satisfaction is our priority. We're here to ensure your car rental experience in Lesvos is not just good, but great!

What kind of insurance comes standard with my car rental in Lesvos?

Answer: Lesvos Car Hire, we prioritize your peace of mind and safety above everything else. That's why, with every rental, we include comprehensive insurance coverage as standard. This includes:

• Collision Damage Waiver (CDW): Limits your liability for any damage to the vehicle subject to an excess amount.
• Third-Party Liability (TPL): Covers you for any damage caused to someone else’s property.
• Theft Protection Coverage (TPC): Protects you in the event the vehicle is stolen.
• Personal Accident Insurance (PAI): Provides coverage for the driver and passengers in case of injury during the rental period.

For those seeking extra reassurance, we offer additional coverage options that can reduce your liability to zero. Our team is dedicated to ensuring you feel secure and supported, from the moment you book with us to the completion of your journey on the beautiful island of Lesvos.

Is it possible to pick up my rental car at one location and return it to a different location in Lesvos?

Answer: Of course! At Lesvos Car Hire, we strive to cater to your travel needs with maximum flexibility. You can certainly pick up your car from one of our convenient locations and drop it off at another. This service is designed to make your travel plans in Lesvos as seamless as possible, allowing you to explore our beautiful island on your terms.

Please note, for one-way rentals, there may be an additional fee to cover the logistics of returning the vehicle to its original location. Our friendly and professional team will provide you with all the details, including any applicable charges, to ensure full transparency and help you make the best decision for your journey.

As a family-operated business, we're dedicated to offering personalized service and support throughout your rental experience, ensuring it's as enjoyable and hassle-free as possible.

What types of scooters can I rent in Lesvos with a standard car driving license?

Answer: At Lesvos Car Hire, with just a standard car driving license, you are welcome to rent any of our 50cc scooters, perfect for leisurely exploring the scenic beauty of Lesvos. For those with a car driving license that includes the Code 121, we offer an expanded selection, allowing you to rent scooters up to 125cc. These more powerful scooters provide an enhanced experience for discovering all the hidden gems our island has to offer. Please note, the availability of scooter rentals is subject to age and experience requirements, ensuring a safe and enjoyable holiday for all our customers.

Can I cancel or change my car rental reservation in Lesvos?

Answer: At Lesvos Car Hire, we understand that travel plans can change. That's why we offer a flexible cancellation policy for your convenience. You can cancel or modify your reservation free of charge up to 7 days before your scheduled arrival. This policy is part of our commitment to providing you with exceptional customer service and flexibility, ensuring your car rental experience in Lesvos meets your needs.

Should you need to adjust your booking within 7 days of arrival, please contact us directly. Our friendly team is here to assist you with any changes, modifications & cancellation.

What are the age requirements for renting luxury vehicles and vans in Lesvos?

Answer: At Lesvos Car Hire, we cater to a diverse range of travel needs, including the rental of specialty vehicles such as luxury cars and minivans. For these premium vehicle categories, we have specific age requirements to ensure the utmost safety and driving experience. Renters must be at least 25 years old and have held a valid driver's license for a minimum of four years to qualify for a luxury car or minivan rental.

What is the policy for early car return at Lesvos Car Hire?

Answer: We understand that travel plans can sometimes change unexpectedly, leading to the need for an early car return. Whether or not a refund is available for the unused portion of your rental period is determined by the specific terms of your rental agreement and the tax laws of Greece. We strive to be as accommodating as possible within these regulations.

To ensure clarity and convenience for our clients, we advise reviewing your rental agreement details or contacting our friendly customer service team directly. Our family-run business is committed to providing exceptional service, ensuring your car rental experience in Lesvos is both flexible and stress-free.

Is it possible to take my rented car from Lesvos on a ferry to explore other nearby Greek islands?

Answer: At Lesvos Car Hire, while we encourage our guests to immerse themselves in the stunning beauty and rich culture of Lesvos, our current policy restricts rental cars to be used within the island's borders only. This is because we do not have offices or partner locations on other Greek islands to support services outside of Lesvos.

Lesvos offers a wealth of attractions, from breathtaking landscapes to historical sites, ensuring there's plenty to explore right here. We're committed to helping you make the most of your visit to this magnificent island with our reliable and comfortable rental cars.

Should you have any specific travel needs or questions about exploring Lesvos, our dedicated and friendly team is here to assist you. We take pride in our exceptional customer service, striving to make your car rental experience seamless and enjoyable.

Is it possible to have our dog with us in the car?

Answer: In general, you are welcome to bring your dog with you in our rental vehicles, provided that they are well-behaved, properly secured, and do not cause any damage to the vehicle. Additionally, we ask that you ensure the cleanliness of the car during and return the car to us in the same condition as you received it.

If we feel that a deeper cleaning must be performed as to not hinder the next renters experience will charge from €40-€80 for the service

Please note that bringing pets may be subject to certain conditions and restrictions, so we kindly ask that you inform us in advance if you plan to bring your dog along. This will allow us to ensure that we can accommodate your request and make any necessary arrangements.

Where can I find my car upon arrival?

Our designated representative will be stationed outside the arrivals area, identifiable by a sign bearing your name. In the unlikely event that you are unable to locate our representative, please promptly contact us at +30 6970674327.